Training for Night Shelter Volunteers

2026 Night Shelter Training for ALL volunteers

Everyone who is on a shift at a Night Shelter venues must attain one of these sessions.  We have sessions both on weekday evenings and Saturday mornings this autumn.

These sessions are in two parts: the first is for everyone, and will last about an hour and a half; the second is for those who may wish to be shift leaders, (or deputy shift leaders).  There will be a brief break between the two parts, and the second part should last about 45 minutes.

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Venue Orientation Sessions (Optional)

If you'd like to get familiar with any of the venues before the shelter opens, we have some orientation dates available in November and December. No need to book. Just turn up and there will be half an hour to look around, get familiar with the space and meet some of the other volunteers! 

Session dates and times

Level 2 Food Hygiene

Cooks are required to have a Level 2 Food Hygiene Certificate issued in the last two years.

If you have a current qualification please email the certificate to 

volunteer.enquires@wyhoc.org.uk

If you would like to cook for the Night Shelter and do not have a current qualification then we have an online course available.

Request Access

Allergen Training

Cooks and Shift Leaders, are required to complete the Food Standards Agency, Food Allergy and Intolerance Training.  This is a free online course which will take you a couple of hours to complete.  You can find the course below.

FSA Food Allergen Course

When you have completed it please email the certificate to 

volunteer.enquires@wyhoc.org.uk

First Aid

If you do not have current first aid training, then we have some online first aid training which you can request access to.  We particularly encourage, shift leaders and hosts to complete this. 

Request Access

Manual Handling

All Winter Night Shelter Drivers are required to complete an online manual handling course for their own safety and so they can guide other volunteers.

Request Access

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