FAQ

What is the WHC winter night shelter?

See our winter shelter FAQ here.

I’ve seen someone sleeping rough. What should I do?

If the person appears under 18, or is in immediate danger or needs urgent medical attention, call 999.
Submit a report to Streetlink. Streetlink gathers timely information about people sleeping rough and passes it to local outreach
teams so someone can check on them and offer help. Submit a Streetlink alert
Contact us

Someone asked me for money for a shelter place. Is that real?

No. Emergency accommodation and local host placements are always free. There are no nightly charges, deposits or booking fees for people found to be homeless. If someone asks for money for shelter, encourage them to contact services directly so they can be referred to the right provision. You can also submit a Streetlink alert so local teams can
reach out.

Direct them to: Contact us or Streetlink

What accommodation is available for people who are homeless in Buckinghamshire?

We do not operate a year-round shelter, but we provide a range of emergency options across the year and run a winter night shelter when required. We also support people to access council emergency accommodation and partner programmes.

The reality is there are not enough places for everyone who becomes homeless, and there remains a shortage of safe, affordable long-term housing which is why prevention and rehousing support are core parts of our work. That is why we focus a lot of our effort on homelessness prevention. Learn more about our services:

Learn more about our services

Can I donate clothing, food, or other items?

Yes and thank you. To make sure donations are useful, we only request certain items at certain times (specific sizes, types and quantities). This helps us distribute items that genuinely meet people’s needs without creating excess or waste. Check our current list of required goods before donating:

Giving Goods

Donating Money

All ways to give are listed here:
Donate to WHC

Can I volunteer with Wycombe Homeless Connection?

We have a variety of volunteer roles throughout the year and right now need 100 volunteers to add to our team to open the winter night shelter.

Find out more about volunteering at the winter night shelter - don't delay!

Opportunities include outreach, practical support, and night shelter teams. Roles are updated regularly; follow our volunteer page and sign up for our newsletter to receive the latest opportunities.
Volunteer roles

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