Plug-In Volunteer

Every Thursday evening from April through to December*, we open the doors to our weekly drop-in for people who are rough sleeping. 

Run by a small team of volunteers, people are offered a hot meal, drinks, conversation, and a chance to recharge phones. Guests can also shower, have their laundry washed, and access essential items like clothing, sleeping bags, and toiletries when needed. You will connect our guests with the rest of our services so we can work with them to find a route out of homelessness. Above all, Plug-in is about hospitality, creating a space where people feel respected, seen, and treated with dignity.
*We run a winter night shelter that is open every night in January, February and March.

What you’ll be doing
Each evening is a team effort, and volunteers take on a mix of practical and people-focused roles, including:

• Helping prepare the space at the start of the evening and tidying up afterwards. 
• Serving food and drinks. 
• Supporting laundry and shower facilities. 
• Spending time with guests through conversation, games, and general company. 
• Supporting outdoor smoke breaks. 
• Helping distribute essentials such as clothing, toiletries, and sleeping bags when needed.

 What the role is like
This is a hands-on, welcoming role where small interactions matter. A friendly conversation, a calm presence, or simply sitting and chatting can make a real difference to someone’s evening.
You’ll be supporting people who may be going through very difficult times, so we’re looking for volunteers who can offer kindness, respect, and acceptance to everyone who comes through the door. Emotional resilience, a non-judgmental approach, and an understanding of confidentiality are important, and you’ll always have the support of the team and a debrief space after sessions.

You don’t need experience
No previous experience or specialist knowledge is required. If you’re willing to get stuck in, work as part of a team, and treat people with warmth and respect, you’ll fit right in. (And if you happen to know your way around a washing machine, that’s a bonus!)

What we offer
Plug-in is part of Wycombe Homeless Connection, an award-winning charity supported by a dedicated team of staff and volunteers. Without our volunteers, this work simply wouldn’t happen.
You’ll receive full induction and role-specific training so you feel confident and supported.
As part of the evening, volunteers are also welcome to share a meal with the team and guests, helping to create a sense of community throughout the session.

When you’ll volunteer
Thursdays, 6:00pm – 9:00pm April to December
Flexible commitment based on your availability 

Interested?
If you’d like to find out more, we’d love to hear from you.


Call our Volunteer Coordinator on 01494 447699 or email volunteer.enquiries@wyhoc.org.uk.